Chat and Conversational Help

Old school is not so cool.

Deliver a modern chat & conversational help experience that feels as natural as chatting with a friend.

Conversational Help for Discord

For mobile games, players are chatting on popular platforms like Discord. Provide natural, free-flowing conversational help in the places where conversations happen.

Asynchronous Chat

No one should be tethered to a chat window. Instead, respect your user’s time and free them from waiting for a response.

Chat and Conversational Help

Chat conversations should be unified across your web help and in-app help.


Chatbots are always on, even when agents are not. Now, you can resolve issues faster with chatbots, even while agents are asleep.

Learn more about Helpshift

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